Privacy Policy – Emirates Stars Hotel Apartments Dubai & Sharjah
How Emirates Stars handles information used for enquiries, reservations, secure payments, website operation and guest service.
Introduction
Emirates Stars Hotel Apartments respects guest privacy and aims to protect personal information submitted while browsing the website, making enquiries or booking accommodation in Dubai and Sharjah.
Information Collection & Usage
Information required for reservations, enquiries and guest service may be collected so the hotel can manage bookings, communicate with guests, process configured payment methods and improve the stay and website experience.
Payment Security
Card payments are processed through the configured secure payment provider. The website is designed to use hosted or tokenised payment flows so sensitive card details are handled by the payment provider rather than stored directly in the hotel application.
Refund & Cancellation Policy
Where a refund applies, it is handled according to the selected booking and rate-plan conditions and, where relevant, returned through the original payment method. Flexible and non-refundable conditions may differ by room, rate plan and booking date.
Data Protection & Cookies
Reasonable security measures are used to protect website and guest information. Cookies and similar technologies may be used for essential website operation, preferences, performance and analytics. Browser controls can be used to manage cookie preferences where applicable.
Legal Compliance
Hotel and website operations should be handled in accordance with applicable UAE requirements and any contractual obligations that apply to reservations, payments and hospitality services.
Policy Updates
This policy may be updated periodically. The latest published version applies from the time it is posted on the website, so guests should review the current version when needed.
Contact
For privacy or data-related questions, use the official Emirates Stars contact channels listed on this website.
Plan your stay with Emirates Stars
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